Neighbrsnook is extremely serious about protecting your privacy and we invite you to read this privacy policy, which explains our privacy practices and how we treat your information.

The app and website are published and maintained by Habitat Konnect LLP, headquartered in India.  The Privacy Policy is applicable to the website of Neighbrsnook (www.neighbrsnook.com), and also comprises of the mobile site Smartphone App Platforms such as iOS, Android (all together referred to as “Site”). This privacy policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites may have been linked to the site. We recommend you to review the respective privacy statements of the other parties with whom you interact.

By browsing, visiting, accessing and/or using the services on this Site (or searching for any of the pages on this Site), the member (“You”) explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, Neighbrsnook shall not be liable for the same.

We encourage you to review our Privacy Policy, and familiarise with it. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to visit this page and/or from time to time and review to make sure you have the updated version of the Privacy Policy.

What information does Neighbrsnook collect, collate and/or use?

On your accessing of this Site, certain information about you, such as:

• Personally Identifiable Information like name(s) and contact details which may include e-mail address or contact number(s), password, address etc. when you register for Neighbrsnook.

• Suggestions or recommendations or rating about local business Information about yourself in your profile like your interests etc to help your neighbours get to know you better so you can exchange information related to your interests

Your posts when you want to communicate with your neighbours and share Content. Other information that may be requested or gathered while you visit, access or use the Site.

Besides the above, when you browse the Website, Neighbrsnook may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data, information furnished while navigating the Site, the systems and programs used and the time spent on our Site along with any other relevant information. The Website uses cookie and tracking technology depending on the features offered. 

When you use Neighbrsnook you are expected to respect and protect the privacy of other members. These are spelt in our Terms and Conditions available on the App. 

Technical Accuracy and Applicability 

We may also collect and furnish such other information as is required in compliance of various laws, court order, as requested by other government or law enforcement authority, or in the good faith believe that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Neighbrsnook or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference to our operations rights, interests, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

We may retain your information in our server logs, and our databases for as long as necessary in light of the purposes set out in this Policy, subject to any legal obligations to further retain such information. We may retain your verification-related information for a reasonable period of time, 

What is this information used for?

• Setting up Neighborhoods

• To register you on Neighbrsnook

• To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)

• To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)

• App traffic analysis

• To administer a contest, promotion, survey or other site feature

• To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.

• To respond to queries of the authorities in regard to your accessing of the site and services availed by you.

• To diagnose and resolve problems, analyse trends, and monitor overall usage and resource needs.

• Automatic Logging of Session Data

Most certainly, you are solely responsible for maintaining the secrecy of your passwords, and your Site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

Cookies and how do we use it?

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) to enables the sites or service providers systems to recognize your browser and capture and remember certain information. Yes, we use cookies to understand and save your preferences for future visits and keep track of advertisements. This helps us to serve you better and more efficiently, and to personalize your experience at our Website.

Similarly, a cookie may be placed by our third – party advertising companies or advertisement providers. These companies may use statistics about your visits to in order to provide you advertisements about related goods and services, your preferences in or any goods and services of potential interest to you. The third – party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of our ads, your preference and other relevant statistical data to serve you better. Any such information may be anonymous about your visits to this and other sites and does not link online actions to an identifiable person.

Mostly the Web browsers are programmed to automatically accept cookies but if you desire to opt from receiving the cookies you can do so by changing the options on your web browser or using certain software programs, you can control how and whether the cookies will be accepted by your browser. Neighbrsnook does respects your right to block any unwanted Internet activity, especially that of unscrupulous websites, though blocking cookies from usage of Neighbrsnook Site may disable certain features on the Site, and may make it impossible to use certain services available on the Site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like Neighbrsnook Website.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we do transmit your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also the release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, other non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Neighbrsnook Site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Neighbrsnook has no responsibility and these third-party sites have separate and independent privacy policies which you will have to acquaint yourselves with. We encourage you to read the privacy statements of all such sites as their policies may be materially different from our Privacy Policy. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. We also use publicly-available sources, such as hospital contact numbers etc:

Grievance policy

Neighbrsnook strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.

You can file a grievance / share feedback if you are disappointed with the services rendered by Neighbrsnook or any other issues. You can give your grievance / feedback through email or contact us through Contact page in the app.

In order to make Neighbrsnook redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.