What information does Neighbrsnook collect, collate and/or use?
On your accessing of this Site, certain information about you, such as:
Personally Identifiable Information like name(s) and contact details which may include e-mail address or contact number(s), password, address etc. when you register for Neighbrsnook.
Suggestions or recommendations or rating about local business Information about yourself in your profile like your interests etc to help your neighbours get to know you better so you can exchange information related to your interests
Your posts when you want to communicate with your neighbours and share Content. Other information that may be requested or gathered while you visit, access or use the Site.
Besides the above, when you browse the Website, Neighbrsnook may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data, information furnished while navigating the Site, the systems and programs used and the time spent on our Site along with any other relevant information. The Website uses cookie and tracking technology depending on the features offered.
When you use Neighbrsnook you are expected to respect and protect the privacy of other members. These are spelt in our Terms and Conditions available on the App.
Technical Accuracy and Applicability
We may also collect and furnish such other information as is required in compliance of various laws, court order, as requested by other government or law enforcement authority, or in the good faith believe that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Neighbrsnook or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference to our operations rights, interests, whether intentionally or otherwise, or when anyone else could be harmed by such activities.
We may retain your information in our server logs, and our databases for as long as necessary in light of the purposes set out in this Policy, subject to any legal obligations to further retain such information. We may retain your verification-related information for a reasonable period of time,
What is this information used for?
Setting up Neighborhoods
To register you on Neighbrsnook
To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)
To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)
App traffic analysis
To administer a contest, promotion, survey or other site feature
To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.
To respond to queries of the authorities in regard to your accessing of the site and services availed by you.
To diagnose and resolve problems, analyse trends, and monitor overall usage and resource needs.
Automatic Logging of Session Data
Most certainly, you are solely responsible for maintaining the secrecy of your passwords, and your Site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.
Cookies and how do we use it?
Similarly, a cookie may be placed by our third – party advertising companies or advertisement providers. These companies may use statistics about your visits to in order to provide you advertisements about related goods and services, your preferences in or any goods and services of potential interest to you. The third – party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of our ads, your preference and other relevant statistical data to serve you better. Any such information may be anonymous about your visits to this and other sites and does not link online actions to an identifiable person.
Mostly the Web browsers are programmed to automatically accept cookies but if you desire to opt from receiving the cookies you can do so by changing the options on your web browser or using certain software programs, you can control how and whether the cookies will be accepted by your browser. Neighbrsnook does respects your right to block any unwanted Internet activity, especially that of unscrupulous websites, though blocking cookies from usage of Neighbrsnook Site may disable certain features on the Site, and may make it impossible to use certain services available on the Site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like Neighbrsnook Website.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, we do transmit your information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also the release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, other non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Neighbrsnook strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.
You can file a grievance / share feedback if you are disappointed with the services rendered by Neighbrsnook or any other issues. You can give your grievance / feedback through email or contact us through Contact page in the app.
In order to make Neighbrsnook redressal channels more meaningful and effective, a structured system has been put in place. This system will ensure that the complaints are redressed seamlessly and well within the stipulated timeframe.
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